Situational Safety and Tactical Communications
Most inter-personal conflicts are the result of poor communication and ineffective situational management. Conflicts can lead to threats to personnel safety, physical aggression and violence and failing to achieve the objectives of an interaction.
Our Situational Safety and Tactical Communications course will be customised to your requirements to ensure your employees stay safe, maximise their effectiveness and avoid potential conflict.
Benefits for your organisation
Who’s this training for?
Tactical communications training is essential for employees who are working with the public, especially those required to enforce rules, regulations or laws.
On a larger scale, tactical communications training can benefit everyone in your organisation. Enhanced inter-personal skills assist both internal culture and external relationships.
What does the training cover?
By improving general communication skills, our tactical communications training teaches staff how to gain improved cooperation from subjects under all circumstances. It also teaches them to manage difficult and/or uncooperative subjects using proven techniques that maximise the opportunity for a positive outcome.
The situational safety aspects of the training teaches participants how to assess, plan and implement proven situational management techniques. The staff member’s mental preparation, planning, approach and ongoing management of the interaction all contribute to the subject’s perception, subsequent responses and ultimate outcome.
Many of the safety techniques taught during our training are quite subtle, to the point that the subject will probably not be aware that the staff member is employing them. For example, the ‘interview’ stance is specifically designed to provide the staff member with a tactical advantage when making contact with a subject. But it looks perfectly natural and is not likely to arouse any fear or suspicion.
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"The focus on communication and professionalism on this course is what separates it from a lot of others I have done in the past. I believe that focus on these key areas will be very beneficial for staff who complete this training. Paul’s experience in this field is very clear and his ability to explain and teach the course content was first class."
"It was a very dynamic week and really brought our whole team together and I’m very confident that we all have a very bright and safe future together as enforcement officers."
"I have received CIDT training since about 1992 variously from Victoria Police and others, however overall I thought the training provided by you was the best."
"Just wanted to say that I thought the training was excellent and Paul Fong was one of the best instructors I have ever had for any course ever!"