Effectiveness and safety on the job for local government compliance personnel and frontline staffWhen your people come into contact with the public there's always potential for situations that can lead to harm, property damage and negative publicity.
CERT regularly works with councils and other local government organisations to provide assistance with risk identification and policy development, relevant personnel training, and sourcing of proven equipment and products.
If you’re involved with decision making related to staff training and H & S requirements, we can help you to address these risks:
RISK: Conflict on the job
TRAINING SOLUTIONS: Trigger points, dealing with difficult people, dealing with abuse, initial approach and contact, maintaining safe separation, halting subjects
RISK: Non-compliance/illegal activity identified
TRAINING SOLUTIONS: Interviews and statements, evidence gathering, evidence reviewing, report writing, case file preparation and management, giving evidence in court
RISK: Environmental challenges
TRAINING SOLUTIONS: Staff safety mindset, communications, situational awareness, firearms audits, safety clothing and equipment, body-worn video cameras, reflective clothing, stab-proof vests
TRAINING SOLUTIONS: Dealing with abuse, dealing with difficult people
RISK: Threat of violence
TRAINING SOLUTIONS: Staff safety mindset, tactical communications, situational awareness, maintaining safe separation, halting subjects, contact and cover, warning and danger signs, tactical withdrawal, defensive physical techniques
RISK: Accidental injury
TRAINING SOLUTIONS: Animal awareness training, situational awareness, firearms training
"Just wanted to say that I thought the training was excellent and Paul Fong was one of the best instructors I have ever had for any course ever!"
"It was a very dynamic week and really brought our whole team together and I’m very confident that we all have a very bright and safe future together as enforcement officers."
"The focus on communication and professionalism on this course is what separates it from a lot of others I have done in the past. I believe that focus on these key areas will be very beneficial for staff who complete this training. Paul’s experience in this field is very clear and his ability to explain and teach the course content was first class."
"I have received CIDT training since about 1992 variously from Victoria Police and others, however overall I thought the training provided by you was the best."